In the world of vehicle transportation, Montway Auto Transport has emerged as a dominant force, known for its nationwide coverage, competitive pricing, and reliable service. Whether you’re relocating across states, buying a car from another city, or shipping a vehicle to a loved one, Montway offers solutions that combine efficiency, transparency, and customer satisfaction. With more than a decade of experience, Montway has become synonymous with trusted car shipping, serving thousands of customers every year. This guide dives deep into the operations, services, pricing, customer experience, and value offered by Montway Auto Transport.
Understanding Montway Auto Transport
Montway Auto Transport was established in 2006 and has grown into one of the most recognized names in the vehicle shipping industry. Based in Schaumburg, Illinois, the company operates as a broker, which means it connects customers to a vast network of licensed and insured carriers across the country. With a strong online presence and hundreds of thousands of completed shipments, Montway caters to both individuals and businesses, including dealerships, rental companies, and corporate clients.
From sedans and SUVs to luxury vehicles, motorcycles, and even non-running cars, Montway handles a wide range of transportation needs. Their service model is customer-centric, offering flexible options to fit specific requirements and timelines. They provide door-to-door transport, open and enclosed trailers, expedited services, and more ensuring every vehicle reaches its destination safely.
What Makes Montway Stand Out?
In a highly competitive industry, Montway distinguishes itself through a combination of professionalism, technology, and comprehensive services. One of the key advantages is its extensive carrier network, which includes more than 15,000 vetted and insured transporters. This gives Montway the ability to offer faster pickups, better routing, and competitive rates.
Moreover, Montway places a strong emphasis on customer support. Their 24/7 customer service is responsive and knowledgeable, guiding clients through the entire process from getting a quote to delivery confirmation. Additionally, the company utilizes advanced tracking and logistics software to provide real-time updates, giving customers peace of mind.
Montway has also invested heavily in partnerships with major car marketplaces such as eBay Motors and dealerships nationwide, ensuring consistent, high-quality transport for buyers and sellers alike.
Services Offered by Montway Auto Transport
Montway Auto Transport offers a wide array of vehicle shipping services designed to meet various customer needs. These include:
1. Open Car Transport
This is the most popular and cost-effective method. Vehicles are shipped on open trailers, similar to those used for new car deliveries. While it exposes cars to weather and road debris, it is safe and suitable for most everyday vehicles.
2. Enclosed Car Transport
For customers with luxury, antique, or high-value vehicles, enclosed transport offers added protection. The car is completely shielded from weather elements and road hazards, though this service is more expensive due to limited trailer space and specialized equipment.
3. Door-to-Door Shipping
Montway specializes in door-to-door transport, meaning your car is picked up and delivered as close to your desired addresses as possible. This adds significant convenience, especially for customers who cannot travel to distant terminals.
4. Expedited Car Shipping
For time-sensitive deliveries, Montway offers expedited services that prioritize your vehicle’s pickup and delivery. This is particularly useful during relocations, emergencies, or last-minute purchases.
5. Motorcycle Shipping
Montway also ships motorcycles safely using enclosed trailers or pallet-based shipping for maximum security.
6. Shipping for Dealerships and Corporate Clients
Montway partners with auto dealerships and corporate fleets for recurring and bulk transport. Their enterprise solutions include bulk discounts, volume handling, and logistics support.
7. Transport for Inoperable Vehicles
If your car isn’t running, Montway can still move it, provided the wheels roll and steer. They use special equipment to load and unload non-running vehicles safely.
Nationwide Coverage and Delivery Areas
Montway Auto Transport provides service across the continental United States. Whether you need to ship a car from New York to California or from Texas to Florida, Montway has carriers ready to accommodate the job. They also offer transportation to and from Alaska and Hawaii via port-to-port shipping, though these routes may involve longer transit times and additional coordination.
Montway’s network spans rural areas, major cities, and everything in between. This allows customers in less accessible locations to receive vehicle transport without having to travel to shipping terminals.
How Much Does Montway Auto Transport Cost?
Pricing is one of the most frequently asked questions by potential customers. Montway’s rates vary depending on several factors:
- Distance of transport: Longer distances typically cost more overall but less per mile.
- Vehicle type and condition: Larger or inoperable vehicles may incur additional fees.
- Shipping method: Enclosed transport and expedited services come at a premium.
- Time of year: Demand spikes in summer and during holidays can drive up costs.
- Pickup and delivery locations: Rural or remote areas may require a higher fee due to limited carrier access.
As of 2025, here is a general cost estimate:
| Route Example | Open Transport | Enclosed Transport |
|---|---|---|
| LA to NYC | $1,200 – $1,500 | $1,800 – $2,200 |
| Miami to Chicago | $800 – $1,100 | $1,300 – $1,700 |
| Houston to Atlanta | $600 – $900 | $1,000 – $1,400 |
Customers can obtain instant quotes on Montway’s website using their quote calculator. The price provided is generally binding, which means no hidden fees or last-minute surprises.
Booking Process and What to Expect
Montway’s booking process is user-friendly and transparent. Here’s what to expect:
- Request a Quote: Fill out basic details online—pickup and drop-off locations, vehicle type, condition, and preferred date.
- Review Offer: You’ll receive a detailed quote with all cost breakdowns. This quote is valid for a limited time.
- Confirm Booking: Once you accept the quote, Montway will schedule a carrier within your time window.
- Vehicle Pickup: The carrier will arrive for pickup, inspect the vehicle, and complete a condition report.
- In-Transit Tracking: You can monitor your shipment status and receive updates throughout the journey.
- Delivery: On arrival, another inspection is done, and you sign off on delivery.
The entire process is designed to be stress-free and easy to navigate, even for first-time shippers.
Customer Reviews and Reputation
Montway has built a strong reputation through customer satisfaction and transparency. With over 80,000 reviews across Google, BBB, and TransportReviews.com, the company maintains an average rating of 4.5 stars. Customers often praise:
- Timely pickups and deliveries
- Friendly and responsive support team
- Damage-free deliveries
- Fair and upfront pricing
Some negative reviews typically involve delays due to weather or carrier issues, which are often beyond Montway’s control. However, the company is known for resolving complaints professionally and maintaining strong communication with clients during such situations.
Montway also holds an A+ rating from the Better Business Bureau, indicating a high level of trust and accountability.
Insurance and Safety Guarantees
Safety and insurance are critical when shipping a vehicle. All carriers used by Montway are required to carry active cargo insurance, which generally covers up to $100,000 per vehicle. Additionally, Montway offers optional gap coverage through its Montway Protection Plan, which can extend coverage for damage that falls outside standard carrier insurance.
Before pickup, both the customer and the carrier complete a vehicle inspection report with photos. This acts as a safeguard in the unlikely event of damage during transport. If damage occurs, Montway assists in filing claims and supports resolution.
Technology and Innovation
Montway is among the most technologically advanced brokers in the vehicle shipping industry. Their platform includes:
- Instant online quotes
- AI-powered logistics for carrier matching
- Real-time shipment tracking
- Customer support chat and phone assistance
- Automated delivery confirmations and updates
They also offer API integrations for car dealerships and businesses, streamlining order management and inventory tracking.
This tech-driven approach allows Montway to deliver faster service, fewer errors, and a better overall customer experience.
Pros and Cons of Using Montway Auto Transport
Like any company, Montway Auto Transport has its strengths and a few limitations. Here’s a brief overview:
Pros:
- Competitive and upfront pricing
- Nationwide coverage including Hawaii and Alaska
- Multiple transport options (open/enclosed/expedited)
- High customer satisfaction ratings
- 24/7 support and live tracking
- Insurance and damage claim support
Cons:
- Prices may increase during peak seasons
- In rare cases, delays may occur due to external factors
- Limited control over individual carriers (common with brokers)
Tips for Shipping a Car with Montway
To ensure a smooth shipping experience, follow these best practices:
- Book early, especially during summer or holiday seasons
- Inspect your vehicle and document its condition with photos before pickup
- Remove personal items, as carriers are not responsible for lost belongings
- Communicate clearly with your assigned carrier about pickup/delivery details
- Review the Bill of Lading carefully during pickup and drop-off
Montway Auto Transport vs. Competitors
While Montway is a market leader, other companies like AmeriFreight, Sherpa Auto Transport, and uShip also offer similar services. What sets Montway apart is its scale, user-friendly tools, and overall value.
Compared to competitors, Montway tends to offer:
- Better pricing transparency
- More established carrier network
- Consistent customer service quality
- Faster booking and dispatch times
This makes Montway a top choice for individual customers and businesses alike.
Conclusion: Is Montway Auto Transport Worth It?
Absolutely. Montway Auto Transport is one of the most trusted names in vehicle shipping for good reason. Their combination of affordable pricing, reliable service, expansive carrier network, and customer-first approach makes them stand out in the industry. Whether you’re shipping a car across the state or the country, Montway offers peace of mind, professionalism, and performance.
For first-time shippers or frequent users, Montway provides the tools, support, and assurance you need for a stress-free experience. If you’re planning to move a vehicle shortly, Montway Auto Transport is certainly worth considering.
