When it comes to transporting vehicles across the United States, one name that consistently stands out among customers and industry experts is Montway Auto Transport. As one of the most reputable and widely used car shipping services in the country, Montway has built its reputation on a foundation of reliability, transparency, and customer satisfaction. Whether you’re relocating to a new state, purchasing a car online, or sending a vehicle to a family member, Montway offers a robust and seamless shipping experience that caters to both individuals and businesses alike.
In this comprehensive article, we’ll dive deep into everything you need to know about Montway Auto Transport, including its services, customer experiences, pricing models, key advantages, potential drawbacks, and frequently asked questions. This guide is designed to help you make an informed decision about whether Montway is the right auto transport company for your needs.
What Is Montway Auto Transport?
Founded in 2006, Montway Auto Transport is a Chicago-based car shipping company that has grown into one of the largest and most reliable auto transport brokers in the United States. With access to a vast network of over 15,000 vetted carriers, Montway facilitates the transport of vehicles across all 50 states, including Alaska and Hawaii. Unlike some smaller competitors, Montway doesn’t own its own fleet but acts as a powerful intermediary, matching customer orders with qualified carriers that meet strict safety and reliability standards.
Montway is known for its technology-driven approach to logistics. Through a combination of advanced software and real-time tracking, Montway offers a more transparent and stress-free experience for customers who want to keep tabs on their shipment every step of the way. The company services both individuals and commercial clients, including dealerships, rental agencies, and corporations with fleet needs. With over one million vehicles shipped and an A+ rating from the Better Business Bureau (BBB), Montway has become a leader in the vehicle transportation industry.
Services Offered by Montway Auto Transport
Montway Auto Transport offers a wide range of shipping services tailored to meet different customer needs. These services include:
1. Open Auto Transport
The most popular and cost-effective shipping method, open auto transport involves transporting vehicles on an open carrier. This method is ideal for standard sedans, SUVs, and trucks. While your car will be exposed to weather and road debris, it’s still a very safe and efficient method used by thousands of customers every year.
2. Enclosed Auto Transport
For those transporting high-value, classic, or exotic vehicles, enclosed auto transport provides additional protection from the elements. Although this option is more expensive than open transport, it’s well worth it for vehicle owners who prioritize safety and cleanliness during transit.
3. Expedited Auto Transport
If you’re on a tight schedule and need your car delivered quickly, expedited shipping is available. This service typically shortens the pickup and delivery windows but comes at a premium price. It’s perfect for last-minute relocations or time-sensitive deliveries.
4. Door-to-Door Auto Shipping
Montway specializes in door-to-door service, meaning your vehicle is picked up and delivered as close to your desired addresses as legally and safely possible. This eliminates the hassle of having to drop your car off at or retrieve it from a terminal.
5. Hawaii Car Shipping
Transporting a vehicle to or from Hawaii involves a more complex process due to the use of ocean freight. Montway simplifies this with Hawaii car shipping services that handle port logistics, vessel transport, and mainland trucking.
6. Corporate and Dealer Transport Services
Montway partners with car dealerships, fleet managers, and rental agencies to provide scalable logistics solutions. Their commercial transport services ensure that businesses can efficiently move multiple vehicles across states or even nationwide.
How the Montway Auto Transport Process Works
One of the reasons Montway Auto Transport stands out is its streamlined and user-friendly process. Here’s how it works from start to finish:
- Request a Quote: You start by visiting Montway’s official website and using the instant quote tool. Input your vehicle details, pickup and drop-off locations, and preferred shipping method to receive an accurate, upfront estimate.
- Booking Your Shipment: After reviewing the quote and finalizing your choice of transport (open or enclosed), you can book online or by calling a customer service representative. You’ll receive a confirmation and be assigned a carrier.
- Vehicle Pickup: The assigned carrier contacts you to schedule pickup, typically within a 1–5 day window. At pickup, you and the driver will conduct a vehicle inspection and sign a Bill of Lading.
- Transport and Tracking: Your car is safely loaded and begins its journey. You can track your vehicle’s progress through Montway’s customer portal or by contacting support.
- Vehicle Delivery: Upon arrival, another inspection is completed, and the final paperwork is signed. You can then drive away with your delivered vehicle.
What Makes Montway Auto Transport Stand Out?
Montway is not the only auto transport company out there, but it does offer several unique advantages that have helped it become a market leader. Here are some key reasons why customers choose Montway over competitors:
Nationwide Reach with Flexible Options
Montway’s large carrier network enables them to offer services in all 50 states, including rural areas that other providers often exclude. Additionally, their range of transport options—open, enclosed, door-to-door, and expedited—means they can accommodate nearly any type of vehicle shipping need.
Competitive, Transparent Pricing
Montway is known for offering fair and competitive rates. While prices fluctuate based on season, distance, vehicle type, and transport method, Montway provides upfront quotes with no hidden fees. Plus, they don’t require full payment until your shipment is assigned a carrier.
Excellent Customer Service
Customer reviews frequently highlight Montway’s exceptional customer service. Representatives are available seven days a week and provide helpful, real-time updates throughout the shipping process. The support team is responsive, professional, and patient, even when unexpected delays occur.
High Safety and Carrier Standards
Montway thoroughly screens and verifies each carrier in their network. Every driver must be licensed, insured, and maintain a good safety record. This rigorous selection process minimizes the risks involved in long-distance vehicle transport.
Montway Auto Transport Reviews and Reputation
Montway has received thousands of reviews across platforms like Trustpilot, Google, the Better Business Bureau, and Transport Reviews. The overall sentiment is overwhelmingly positive, with most customers praising the company’s punctuality, professionalism, and ease of communication.
Some common positive highlights from reviews include:
- Fast and reliable delivery
- Accurate quotes
- Friendly drivers
- Easy online booking
Of course, no company is perfect. Some customers report minor issues such as delayed pickups during peak seasons or limited communication with certain carriers. However, Montway’s customer service team typically steps in to resolve problems promptly, which enhances their overall reliability and public image.
How Much Does Montway Auto Transport Cost?
Auto transport costs vary based on a range of factors including:
- Distance (longer trips cost more overall, but less per mile)
- Vehicle type and size
- Transport type (enclosed is more expensive than open)
- Pickup and delivery locations (rural areas may incur additional fees)
- Seasonality and fuel prices
- Urgency (expedited shipping increases cost)
On average, you can expect the following rough estimates:
- Short distance (under 500 miles): $400–$700
- Medium distance (500–1500 miles): $700–$1100
- Long distance (1500+ miles): $1100–$1700+
Montway’s instant quote tool allows you to get a more accurate estimate based on your specific needs. While it may not always be the absolute cheapest, Montway often delivers the best value when considering the balance of price, service quality, and peace of mind.
Pros and Cons of Montway Auto Transport
Pros:
- Nationwide coverage including Hawaii and Alaska
- Wide range of transport options
- Transparent, competitive pricing
- Strong reputation with thousands of positive reviews
- Easy online quotes and booking
- Real-time tracking and 24/7 customer service
Cons:
- No guaranteed pickup or delivery dates (though estimates are usually accurate)
- Being a broker, the quality of service can sometimes depend on the assigned carrier
- Slightly higher pricing than budget competitors
Frequently Asked Questions About Montway Auto Transport
1. Is Montway Auto Transport legit?
Yes, Montway is a licensed, bonded, and insured auto transport broker with an A+ BBB rating and thousands of satisfied customers.
2. Does Montway offer insurance?
Yes, all shipments include insurance coverage provided by the assigned carrier. You can also request additional coverage if needed.
3. Can I ship inoperable vehicles?
Yes, Montway can accommodate non-running vehicles, but you must disclose this during booking as special equipment may be needed.
4. How long does car shipping take?
Most shipments take between 1–9 days depending on the distance. Expedited shipping is available for faster delivery.
5. Do I need to be present for pickup and delivery?
Yes, either you or an authorized representative must be available to inspect the vehicle and sign documents.
Final Thoughts: Is Montway Auto Transport Worth It?
If you’re looking for a reliable, well-reviewed, and tech-savvy auto transport service, Montway Auto Transport is an excellent choice. With a strong reputation for customer satisfaction, transparent pricing, and a wide range of services, Montway has earned its place as a leader in the industry. While it may not always be the cheapest option, it often provides the best value in terms of reliability and peace of mind. Whether you’re shipping a standard vehicle across a few states or transporting a luxury car coast-to-coast, Montway’s extensive experience and vast network ensure your car arrives safely and on time.
For anyone considering car shipping in 2025, Montway Auto Transport is a company you can trust to deliver.
